Privacy Policy

Whistler Peak Lodge & ResortQuest Whistler Privacy Policy

Whistler Peak Lodge ("whistlerpeaklodge.com") & ResortQuestWhistler ("ResortQuestWhistler.com") respects the privacy of our online visitors and customers. As a general privacy policy, we do not anonymously collect personal data from visitors to our website or customers. The Whistler Peak Lodge & ResortQuest Whistler may use website "cookie" technology to gather non-personal information from visitors or customer to provide website features. This is a standard operating practice on the Internet when making use of a website. ResortQuest Whistler uses the information gathered by cookies to improve the experience to the website and to enable specific features. The Whistler Peak Lodge & ResortQuest Whistler also may collect aggregate information about our visitors or customers. An example is when we may track the total number of website visitors during a particular period of time via server log files. This is generally referred to as website traffic analytics.

Information Collection

In general, when you visit one of ResortQuest Whistler's websites and access information available to the general public, you remain anonymous. Whistlerpeaklodge.com & ResortQuestWhistler.com may at times collect personally identifiable information that includes, your name, address and email when you voluntarily subscribe to a service offered by whistlerpeaklodge.com ResortQuestWhistler.com or request a quote. Before we ask you for private information, we will explain how this information will be used by showing you a link to the website privacy policy. When you provide private personally identifiable information, we give you the opportunity to elect not to receive materials from us such as email newsletter. When you sign up for a Whistler Peak Lodge & ResortQuest Whistler electronic newsletter or email list, each email message you receive includes instructions on how to unsubscribe from that email newsletter list. Any private personally identifiable information you provide is used only by whistlerpeaklodge.com & ResortQuestWhistler.com or other companies who are involved in the operation of this website. Whistlerpeaklodge.com & ResortQuestWhistler.com does not sell or rent this private information to third parties.

Information Usage

When the Whistler Peak Lodge & ResortQuest Whistler makes a third party booking at your request, your contact information is shared with that third party company. Examples are transportation, activity and dining operators. The Whistler Peak Lodge & ResortQuest Whistler will disclose personal information when required by law, in response to any formal demand by local law enforcement or other appropriate government authorities in Canada. If the personal information is pertinent in a legal proceeding or court action it must be disclosed to the local authorities upon their request.

Billing Information

When you provide sensitive private information (examples are a customer credit card number and name to make a purchase), Whistler Peak Lodge & ResortQuest Whistler takes reasonable steps to protect this information, such as encrypting your card number during processing. Whistler Peak Lodge & ResortQuest Whistler also takes reasonable security measures to protect your personal information in storage on the whistlerpeaklodge.com & resortquestwhistler.com website servers. Customer credit card numbers are used only for payment processing and are not retained for any other marketing or solicitation purposes. Some of the websites that collect information, store and process that information in databases are located the United States, Canada and other countries around the world. The Whistler Peak Lodge & ResortQuest Whistler also takes reasonable security measures to protect all customer information stored in these databases.

Changes To Privacy Policy

Please note that the Whistler Peak Lodge & ResortQuest Whistler reserves the right to change this website privacy policy at any time. Visitors and customers should always check this page periodically for any changes to the Whistler Peak Lodge & ResortQuest Whistler privacy policy when returning to the website.

External Third Party Websites

Please also note that our whistlerpeaklodge.com & resortquestwhistler.com websites provide links to external third-party websites. Since the Whistler Peak Lodge & ResortQuest Whistler does not control those external websites, we encourage you to review the website privacy policies of these external third-party websites. Whistler Peak Lodge & ResortQuest Whistler is not liable for the operation or claims made by any external third party website that is linked to from the whistlerpeaklodge.com or resortquestwhistler.com websites.

Special Note to Parents Of Children

Whistlerpeaklodge.com & ResortQuestWhistler.com does not knowingly collect information from children under the age of 13 years who visit the whistlerpeaklodge.com and resortquestwhistler.com websites. If any of our websites are developed for children under the age of 13, we encourage the visitors or customers to get their parents' permission before they provide any personal information or details to Whistler Peak Lodge or ResortQuest Whistler. These websites also encourage children to use nicknames instead of their given names when and if personal information is collected. We recommend that parents consider using the technology available from online services and software manufactures that can prevent children from disclosing online personal information such as their name or address or other details without parental permission. For more information about these privacy tools, please visit the Direct Marketing Association at www.the-dma.org and make sure to stay informed.